POLICIES & ACCESSABILITY
Empowering Diverse Minds. Building Inclusive Futures.
At Cattarin Cohort, we get it – legal jargon can feel overwhelming, especially if you're neurodivergent. Our goal is to keep things clear and make sure you feel supported. If you have any questions or need extra clarity, just hit the chat button – no bots here! You’ll be connecting directly with our director, who's genuinely here to help. We're all about creating a space where you can feel informed and empowered, and we're happy to walk you through anything that might feel unclear.
Subscriptions Subscription Details By subscribing as a CohortChampion, you will be charged $10 per month. This amount is billed automatically on a recurring monthly basis, at the locked-in rate as long as your subscription remains continuous. You may cancel anytime via your account settings, and access will continue until the end of the billing period. Included Benefits As a CohortChampion, you’ll receive exclusive access to the following benefits: •All Tier Access with locked pricing for continuous subscribers •Instant Access to current resources and Founding Member Discounts •Exclusive Forum Channels as they go live •Exclusive Webinars and Early Access to new resources and templates •Priority Access to pilot programs and career pathway planning resources •Highlighted Recognition as a Founding Supporter in the CohortCommunity •Priority Access to the advice centre and tailored guidance Purpose of Your Support Your subscription directly funds the development and growth of the CohortCommunity. Proceeds go toward fast-tracking support services, including: •CohortCommunity: A collaborative portal for connection and support. •CohortCurations: Community-driven resources, products, and services. •CohortClassroom: Neurodiverse-friendly courses covering personal development, self-advocacy, emotional resilience, and more. •CohortCareer: Career support with mentorship, pathway planning, and access to CohortCertified business opportunities. •CohortConsults: Personalised development programs, mentorship, and platform growth support. Auto-Renewal Disclaimer (Disclaimer outlined during checkout process) By approving the disclaimer upon checkout for subscribing, you agree that your subscription will automatically renew each month at the stated price. Your payment method will be charged on the renewal date unless you cancel prior to the billing date. You can cancel anytime through your account settings, and your access will remain active until the end of the current billing period. No refunds are provided for partial months. For full terms, please review our Terms and Conditions
Terms & Conditions These terms and conditions govern your use of Cattarin Cohort's services and website. By purchasing or subscribing, you agree to: 1.Service Delivery: Access to digital products, training materials, and consultation services as outlined on our website or agreed upon at the time of purchase. 2.Payment Terms: All payments are final. Any applicable fees or taxes will be clearly communicated. 3.User Conduct: Respectful use of all community spaces is required. Any harassment, discrimination, or inappropriate behaviour will result in removal without refund. 4.Intellectual Property: All content provided by Cattarin Cohort is owned by Cattarin Cohort and cannot be reproduced, distributed, or sold without permission. 5.Changes to Services: Cattarin Cohort reserves the right to modify services or pricing at any time, with reasonable notice to subscribers. Please contact us at contact@cattarincorhort.com.au for any questions regarding our terms.
Privacy and Data Policy 1. Introduction Cattarin Cohort respects your privacy and is committed to protecting your personal information. We comply with the Australian Privacy Act 1988 (Cth) and relevant international privacy regulations, where applicable. This policy explains how we collect, use, disclose, and store your information, and how you can manage your data with us. 2. What Information We Collect We may collect the following types of personal information based on your interactions with us: > Personal Information: Name, email address, phone number, postal address, and date of birth. > Sensitive Information: Only collected with your consent, such as health information, gender identity, or other sensitive details if relevant to our support services. > Usage Data: Information about how you interact with our website, including IP addresses, browser type, and activity on our website for analytics purposes. 3. How We Collect Information We collect information directly from you when you: > Interact with us via our website, email, or phone. > Attend Cattarin Cohort events or participate in surveys. > Subscribe to our services or mailing lists. > We may also collect information from third-party sources such as publicly available resources or service providers, with your consent where required. 4. Purpose of Collecting Personal Information We collect your personal information to: > Provide requested services and improve your experience with us. > Personalise content, services, and resources tailored to you. > Send you updates, exclusive content, and event information (with your consent). > Conduct research and analysis to enhance our offerings. 5. Disclosure of Personal Information Your personal information may be shared with trusted third parties for purposes directly related to our business, such as: > Service providers (IT, marketing, professional advisors). > Third-party platforms (for events or collaborative services). We ensure that third parties handle your information with confidentiality and comply with privacy laws. 6. International Data Transfers Some of our service providers may be located outside Australia. We will only transfer personal data overseas where it is necessary and will ensure that appropriate data protection standards are maintained. 7. How We Protect Your Information Cattarin Cohort takes reasonable steps to safeguard your information, including: > Secure data storage and restricted access to authorised personnel. > Use of security software, firewalls, and encrypted data storage solutions. 8. Cookie Usage Our website uses cookies to enhance user experience and analyse traffic. Cookies help us recognise your device and improve website functionality. You can manage or disable cookies in your browser settings. Please note, disabling cookies may affect your experience on our site. 9. Website Analytics We use tools such as WIX to understand visitor traffic and improve our services. This data is generally anonymous, but may sometimes be linked to personal information if necessary for site performance. 10. Retention of Personal Information We will only retain your personal information as long as necessary to fulfil the purposes outlined in this policy or as required by law. For example, we retain data for seven years for Australian taxation compliance. 11. Access and Correction of Your Information You may request access to, or correction of, your personal information. Contact us via the details below, and we will usually respond within 30 days. 12. Complaints and Inquiries If you have any concerns about how we handle your personal information, please contact us. We aim to resolve complaints within 30 days. If unresolved, you may contact the Office of the Australian Information Commissioner at www.oaic.gov.au/. 13. Direct Marketing We may occasionally send you marketing information about services, events, or resources that we think you’ll find valuable. You can opt-out at any time by clicking "unsubscribe" in the communication or contacting us directly. 14. Links to Third-Party Sites Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies separately. 15. How to Contact Us For questions or concerns about your data or this policy, reach out to us: > General: contact@cattarincohort.com.au > Founder: Leah Cattarin | leah@cattarincohort.com.au
Recruitment Services Terms & Conditions 1. Data Collection and Usage By submitting your information through our recruitment platform, you consent to the collection, use, and storage of your data solely for recruitment and job placement purposes. Cattarin Cohort will only use this information to match you with potential employment opportunities, communicate regarding recruitment processes, and assess your qualifications and preferences in alignment with client needs. 2. Privacy and Confidentiality We prioritise the security and confidentiality of all personal information submitted. Your data will be stored securely and will not be shared with third parties outside of the recruitment and job placement process without your explicit consent. We comply with applicable privacy laws to protect your information, as detailed in our Privacy Policy. 3. Candidate Responsibilities By registering as a candidate, you agree to provide accurate and up-to-date information to the best of your knowledge. Any misleading or false information may affect the recruitment process and eligibility for job placements. It is your responsibility to notify us of any changes to your personal details or employment status. 4. Consent and Communication By consenting to our Terms & Conditions, you agree that Cattarin Cohort may contact you via your preferred methods of communication (e.g., email, phone, or messaging) for recruitment purposes. Communication may include job placement updates, interview scheduling, and any other information relevant to your application. 5. Retention and Deletion of Data We will retain your information for as long as necessary to fulfil recruitment services or as required by applicable laws. If you wish to withdraw your information or have your data deleted after the recruitment process, please contact us at contact@cattarincohort.com.au. Note that some information may need to be retained to meet legal or regulatory requirements. 6. Opting Out You may choose to withdraw from our recruitment services at any time. By opting out, you will no longer receive job placement communications or recruitment-related updates from Cattarin Cohort. To opt out, please contact us at contact@cattarincohort.com.au 7. No Guarantee of Placement While we strive to match candidates with suitable opportunities, Cattarin Cohort does not guarantee job placement. The recruitment process depends on several factors, including the availability of suitable roles, client requirements, and candidate qualifications. 8. Changes to Recruitment Terms & Conditions Cattarin Cohort reserves the right to update or modify these recruitment terms as necessary. Any changes will be posted on this page, and candidates will be notified of significant updates that may affect their data usage or rights.
Disclaimer on Medical Advice: While Cattarin Cohort may collaborate with healthcare professionals, the content created as part of this collaboration is not intended to serve as formal medical advice. All medical content shared is for informational purposes only. Individuals should seek independent advice from licensed healthcare providers for specific health concerns. Cattarin Cohort is not responsible for any outcomes arising from the interpretation of healthcare information in the content.
Fair Representation and Safety in Media Recordings I.Representation: •Cattarin Cohort commit to using recorded media in a manner that is respectful, inclusive, and protects the participants dignity and privacy. All Content will be used fairly, appropriately, and in line with media guidelines and ethical standards. II.Comfort and Reporting: •Cattarin Cohort is committed to the comfort and well-being of all participants. We understand that some individuals, particularly those who are neurodivergent, may find it difficult to express discomfort directly. To support this, we encourage both verbal and non-verbal signals to communicate any need for a break. If you use any of the signals below, production will pause immediately without question. •Non-Verbal Signals: •“Timeout” Hand gesture to signal the need for a pause/break •“Thumbs Down” or “Head shake” to signal Stop/No •“Thumbs Up” or “Head nod” to signal Ok/Yes •Verbal Signals: •“Recalibrate” = Feeling overwhelmed, give me a second to regroup/regulate •“I’m out of spoons” = Todays energy has been depleted, lets pick the back up another day •Immediate Response: Once a signal is received, production will pause immediately. Leah Cattarin, the Director, will check in to ensure your safety and comfort before making necessary adjustments. If a verbal shutdown is suspected, we will reduce sensory stimuli (lighting, sound, temperature) to create a calm environment. Leah will remain present to provide support, allowing you to recover at your own pace.
Dispute Resolution I.In the event of any dispute arising out of or in connection with this agreement, the parties must first attempt to resolve the dispute by mediation administered by the Australian Disputes Centre (ADC). If the dispute is not resolved within 28 days of the referral to mediation, the parties must submit the dispute to arbitration administered by the ADC in accordance with its arbitration rules.
Return Policy As our services primarily consist of digital products, training sessions, and advisory consultations, we generally do not offer refunds. However: 1.Digital Products: Due to the nature of digital downloads, all sales are final unless the product is defective or inaccessible. If you encounter an issue, please contact us. 2.Subscription Services: Subscriptions can be cancelled anytime; however, fees for the current billing period will not be refunded. 3.Consultations and Courses: We require a 24-hour notice for any cancellations or rescheduling. No-shows or late cancellations may incur the full fee. Please reach out to contact@cattarincorhort.com.au if you have questions or concerns about our return policy.
Digital Product Policy Cattarin Cohort offers various digital products, including downloadable resources, templates, and online courses. By purchasing or accessing these products, you agree to: 1.Access and Usage: Purchased digital products are for personal use only and may not be redistributed, shared, or resold. 2.Non-Refundable: Digital products are non-refundable after purchase, except in cases of accessibility issues or defects. 3.Technical Support: If you experience any issues accessing or using digital products, please reach out, and we’ll assist you within a reasonable timeframe. 4.Updates: Cattarin Cohort may occasionally update digital products to improve content and accessibility. You will have access to updated versions if applicable. Please email contact@cattarincorhort.com.au for support with digital products.
Intellectual Property Rights All materials provided by Cattarin Cohort, including digital downloads, training resources, and content, are protected by copyright. These materials are for personal use only and cannot be reproduced, distributed, or sold without prior written permission.
Non-Transferable Access Subscriptions, courses, and services purchased through Cattarin Cohort are non-transferable and intended solely for the registered user. Sharing login details or resources may result in access termination.
Limitation of Liability Cattarin Cohort shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our services or content. Our liability is limited to the amount paid for the service provided.
No Guarantees While Cattarin Cohort provides training, mentorship, and support services, specific outcomes or results are not guaranteed. Success is influenced by individual efforts and external factors beyond our control.
Code of Conduct Cattarin Cohort is committed to maintaining a respectful, inclusive environment. Harassment, discrimination, or inappropriate behavior in any of our services, forums, or events may result in immediate termination of access without a refund.
Working with Corporate Clients In addition to individual support, Cattarin Cohort collaborates with corporate clients to create inclusive workplaces, with services like: •CohortCertified: Audits and training services for neurodiversity and accessibility. •CohortConnect: Inclusive recruitment and candidate support. •CohortCounsel: Advisory on inclusivity, workplace design, and accessible practices. Disclaimer Cattarin Cohort is committed to providing valuable resources and support; however, specific outcomes or success cannot be guaranteed, as individual results may vary. For full terms and conditions, please see our Terms & Conditions
Cattarin Cohort Contribution Terms and Conditions 1. Purpose of Contribution Your contribution to Cattarin Cohort supports our mission to provide accessible services, resources, and advocacy for neurodivergent, LGBTQIA+, and disability communities. Contributions are used to fund the development and delivery of essential programs, support tools, and community-building initiatives. 2. Non-Tax-Deductible Status Contributions to Cattarin Cohort are considered goodwill gifts and are not tax-deductible under Australian tax law. These contributions do not qualify as a charitable donation, as Cattarin Cohort is not a registered charity. No tax receipt will be issued. 3. Contribution Amount The amount of your contribution is entirely at your discretion. Contributions may be made as a one-time support amount through our website’s payment platform. We reserve the right to specify a minimum or maximum amount, but contributors may choose their level of support within these parameters. 4. Use of Contributions All contributions are directed towards advancing Cattarin Cohort’s mission, including but not limited to: •Developing and fast-tracking support services for our communities •Creating accessible resources, guides, and tools •Supporting advocacy and outreach efforts within neurodivergent, LGBTQIA+, and disability communities •Covering operational costs associated with providing high-quality support and education Cattarin Cohort maintains full discretion over the use of all contributions to ensure they align with our mission and goals. 5. No Refund Policy Due to the nature of goodwill contributions, all contributions are final and non-refundable. By making a contribution, you acknowledge and agree that you are supporting Cattarin Cohort’s mission with no expectation of a return or refund. 6. Contribution Acknowledgement We appreciate your support! While contributions are not tax-deductible, Cattarin Cohort may acknowledge your contribution on our website or in communications, unless you specify that you prefer anonymity. If you wish to remain anonymous, please contact us at contact@cattarincohort.com.au. 7. Privacy of Personal Information Your privacy is important to us. Any personal information provided in connection with your contribution is handled in accordance with our Privacy Policy. We do not sell or share your information with third parties. For details, please refer to our Privacy Policy above. 8. Modification of Terms Cattarin Cohort reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. By making a contribution, you agree to be bound by the most current version of these Terms and Conditions. 9. Contact Us If you have questions or need assistance regarding your contribution, please contact us at: •Email: contact@cattarincohort.com.au Thank you for your support and for helping us empower diverse communities to thrive!